Where to Buy Grounded Footwear: Price, Guarantee and Returns

Grounded Footwear is sold online, mainly through the brand's own store at groundedfootwear.co and its special-offer checkout, which is where the buttons on this site lead. This page explains where to buy the genuine shoes, what they cost, the guarantee, shipping and how exchanges work.

Where to buy genuine Grounded Footwear

To get the genuine product and the brand's guarantee, buy from Grounded Footwear's own checkout. The seller is Ecomm Marketplace LLC (legal address 651 N Broad St, Suite 201, Middletown, DE 19709, which is not a returns address). Customer support is on (888) 996-7910 and [email protected].

Ordering from the official checkout also means you get the brand's guarantee and size exchanges. Similar-looking "grounding" shoes on marketplaces are usually other brands with their own return rules.

Go to the Grounded Footwear checkout

How much do Grounded Footwear shoes cost?

Prices change with promotions, so treat these as a guide and check the checkout before you pay.

The "regular price" figures are list prices that the brand discounts almost all the time, so judge the deal by the price you pay rather than the percentage off. For comparison, the well-known barefoot brands usually cost more per pair; see our comparison.

The money-back guarantee

• The special-offer checkout that this site links to offers a 90-day, 100% money-back guarantee and free size exchanges (as shown on the checkout in October 2026).
• The brand's general store policy on groundedfootwear.co describes a 30-day satisfaction guarantee. It says returns must arrive unworn, in the original packaging and original condition, that you must contact customer service first to arrange the return, that return shipping costs are not refunded, and that refunds go to your original payment method and can take up to 10 business days after the return is processed.

A simple tip: keep the box and try the shoes on indoors first, so you can exchange the size easily if needed. It is also handy to save a copy of your order confirmation.

How to return or exchange a pair

1. Contact support first on (888) 996-7910 or [email protected] with your order number. Ask whether you want a refund or a different size; exchanges for size are the most common request.
2. Wait for instructions before posting anything. The store policy asks you to return the items within 30 days of arranging the return and to include proof of your original payment.
3. Ship with USPS. The policy's US returns address is a PO box (Grounded Footwear Returns, PO Box 19223, Akron, OH 44319), and other carriers may not deliver to PO boxes. Keep your tracking number: a reviewer who supplied it got a refund after only a couple of emails.
4. Allow time: refunds can take up to 10 business days to show after the return is processed. The support team is reachable by phone and email if you have questions.

Shipping times

The brand's shipping FAQ says most orders arrive within 3 to 5 business days, with longer times around holidays (the checkout showed a holiday delay notice). If you need to change the delivery address, contact support straight away, before the order is packed.

Which model should you buy?

If you are unsure, the Freedom is the model most buyers talk about and the easiest place to start.

How to make sure you get the genuine shoes

• The checkout should name Grounded Footwear and show the brand's support phone number, (888) 996-7910.
• Marketplace listings titled "grounding shoes with copper" or "barefoot grounded shoes" are usually other brands, so their reviews are not about Grounded Footwear.
• If a price looks far below the brand's bundle price, it is probably not the same product, and the brand's guarantee will not apply.

Is there a coupon code?

No separate coupon code is needed. The discounts are built into the checkout: the bundle price plus the extra 10% shown on the order page.

Before you order: a 60-second checklist

• Measure your foot and pick your size with the sizing guide (many buyers go half a size up).
• Choose the model: Freedom for the widest toe box, Evolve for a snugger fit.
• Screenshot the guarantee at checkout and keep the original box.
• Try them indoors first.

See today's Grounded Footwear price

Frequently asked questions

Can I buy Grounded Footwear in stores or on Amazon?

Grounded Footwear sells online through its own store and special-offer checkout. Buying from the brand gets you the genuine shoes and its guarantee.

How long does Grounded Footwear shipping take?

The brand says most orders arrive in 3 to 5 business days, longer around holidays.

How do I return or exchange Grounded Footwear?

Contact support on (888) 996-7910 or [email protected] with your order number and they will send instructions. Keep the box and try the shoes on indoors first so an exchange is easy.

Does Grounded Footwear offer free exchanges?

Yes. The special-offer checkout offers free and easy size exchanges. Contact support with your order number to arrange one.

More Grounded Footwear guides

• Grounded Footwear: product overview and today's offer
• Grounded Footwear Reviews: What Buyers Say
• Grounded Footwear Sizing Guide: How to Get the Right Fit
• Grounded Footwear vs Vivobarefoot vs Xero Shoes
• How to Switch to Barefoot Shoes Safely (and What Grounding Can't Do)